Jeeffi Legal
Legal

The rules, in plain words.

IN PLAIN WORDS
  • You're responsible for your PIN and the payments you approve.
  • Agents can ask for payments; only a person can approve them.
  • We show every fee before you pay.
  • We can hold or stop a payment to protect you or meet the law.
TERMS · SUMMARY
1

Who we are

Jeeffi is a Nenyo brand. These terms are an agreement between you and Nenyo (RC 8454470), of 3/5 Moloney Street, Onikan, Tafawa Balewa Square, Lagos, about using Jeeffi.

2

Your account

You must give accurate details and pass identity checks, including BVN or NIN, and CAC details for a business. Keep your PIN and device safe. Payments approved with your PIN or Face ID are treated as approved by you.

3

Payments

Before a transfer, we check the account name with the receiving bank. If the name doesn't match, the payment can't be approved. A failed transfer is returned to your wallet.

4

Agents and Nod

You can connect AI agents to request payments. Agents cannot approve payments. You're responsible for which agents you connect and the limits you set, including any auto-nod rule you turn on.

5

Fees

Fees are listed on the Fees page and shown on every payment before you approve. Stamp duty is charged at cost where the law requires it. Pilot pricing may change.

6

Limits and holds

Raising limits takes 24 hours. Money added by card can't be withdrawn for 7 days. Chargebacks are taken from your wallet, and a negative balance pauses payments and withdrawals until it's topped up.

7

When things go wrong

Tell us quickly through Report a problem.

8

Changes

We'll tell you about important changes to these terms before they apply.

Nenyo · RC 8454470 · 3/5 Moloney Street, Onikan, Tafawa Balewa Square, Lagos
Last updated November 2026